Upgrading to Genesis Foods | Advanced Q&A
To support your upgrade to Genesis Foods, you may submit questions in advance of your session and connect live with our in-house team to gain the confidence and know-how to navigate our flagship product, Genesis Foods.
Join Us For a LIVE Session
- Register as Needed: By registering to the right, you’ll receive a RingCentral Events confirmation email with your join link. Please note that you’ll need to register for each session you’d like to attend.
- Prepare for Success: We recommend watching our pre-recorded demo below to maximize the value of your live session.
Why Attend?
Our in-house team is excited to offer live Q&A sessions designed to support your transition to Genesis Foods and help you feel confident navigating the platform for your food safety, nutritional analysis, and product compliance needs. These sessions provide an opportunity to submit your questions in advance—up to two business days before the session— or live, to receive expert guidance tailored to your needs.
With a variety of dates available, you can register for a session when you need support. Once you feel confident using Genesis Foods, there’s no expectation to continue attending. When you’re ready to move forward, contact migration@trustwell.com to start the migration process, or you may complete the Upgrade Opt-In Form.
Watch the Demo of Genesis Foods
You’ll learn how to navigate key Genesis Foods features to streamline ingredient, recipe, and label management.:
- Creating Ingredients: Enter ingredient names, add common names (aliases), select regulatory authorities (U.S., Mexico), and use tags for organization.
- Managing Recipes: Add ingredients to recipes, track serving sizes, and ensure compliance across authorities.
- Label Creation: Assign labels to recipes, adjust serving sizes, and include nutritional details for packaging compliance.
- Reporting Tools: Use features like nutrient spec sheets and audit trails for streamlined, accurate product management.
2025 November Advanced Q&A Session
The session provided an overview of the Genesis Foods upgrade, outlining the automated data migration into preview environments, flexible user-selected go-live scheduling, and zero-downtime transition to production. Attendees were also reintroduced to AskReg, the AI-powered regulatory assistant, and shown how to access in-app technical support throughout the upgrade process.
Live demonstrations focused on advanced functionality, including the new Food Comparison Report, which replaces the Classic menu label report with expanded comparison, filtering, and export capabilities. Presenters walked through building and customizing reports, comparing supplier ingredients and recipe versions, and generating regulatory-compliant data. A detailed aggregate label demo covered label setup, serving configuration, nutrient rounding, voluntary nutrients, troubleshooting missing values, and toggling efficiently between recipes, ingredients, and label formats.
Additional topics included recipe and ingredient draft/approval workflows, versioning, archiving, and enhanced check-calculation tools. The team also highlighted built-in API access for data import/export and label generation. The session concluded with training and support options, including the Upgrade Hub, on-demand videos, group classes, private training, and next steps for scheduling the move to production.
2025 September Advanced Q&A Session
The session provided a walkthrough of the Genesis Classic upgrade process, covering automatic data migration, hands-on preview environments, and user-selected go-live scheduling with zero downtime. Attendees also received an overview of AskReg, the AI-powered regulatory assistant, and were shown how to access in-app technical support.
Live demonstrations addressed user management functionality, including admin-level role controls and best practices for staying within contractual user limits. Presenters covered how to obtain vector label downloads, differentiate between preview and regulatory-compliant label outputs, and customize packaging assets reports. The session also provided a step-by-step guide on using the ingredient merge feature for accurate statement generation based on sub recipe structure and weight percentages.
Attendees were reminded of available support channels and resources, as well as follow-up consultation opportunities.
2025 August Advanced Q&A Session
This session provided a deep dive into Genesis Foods platform enhancements, beginning with an overview of the upgrade process from Genesis Classic, including automatic data migration, preview environments for validation, and zero-downtime go-live scheduling. Attendees were introduced to the AI-powered AskReg assistant for real-time regulatory support across global authorities and shown how to access technical support through the platform. Demonstrations addressed advanced user questions, covering multi-tab recipe comparison, spell-check options via browser tools, report customization (including hiding “last updated” metadata), upcoming features like embedded formulation tables, editable user codes with concierge migration support, and automated nutrient content claim calculation tools.
Additional topics included version control best practices, database ingredient update management, authority preference settings, supplement facts panel development, and an upcoming AI-powered ingredient spec sheet scanner.
The session concluded with details on available training resources, including free tutorials, group and private training, and the Genesis Foods Upgrade Hub
2025 June Advanced Q&A Session
This session provided a deep dive into key platform functionalities, beginning with an overview of the upgrade process from Genesis Classic, including automatic data migration, preview environments for validation, and zero-downtime go-live scheduling.
Attendees were introduced to the AI-powered AskReg assistant, which offers real-time regulatory guidance across global authorities (US, Canada, Mexico, EU, ANZ) and a new dashboard feature that flags potentially restricted additives. The session highlighted multilingual labeling tools, including front-of-pack symbol generation, bilingual support, and multi-authority recipe management. New search enhancements support filtering by tags, suppliers, and access groups, while multi-tab navigation enables easy comparison of items. Additional highlights included customizable reports with logos and nutrient display options, robust archiving and audit trails, and compliance-ready ingredient and allergen copying. Ingredient import options via manual entry, CSV, or API were reviewed, with AI-powered spec sheet scanning coming soon.
Attendees were encouraged to lock in their upgrade date and explore both group and private training offerings for enhanced adoption. The upcoming Food Comparison Report feature and new allergen tracking capabilities were emphasized as well.
2025 May Advanced Q&A Session
This session highlighted key platform functionalities, including the Genesis Foods upgrade process, with a focus on seamless data migration, preview validation, and flexible production scheduling. Attendees explored the AskReg regulatory assistant, PDCAAS protein scoring, Atwater factor management, and ingredient moisture overrides for lab-tested values. The webinar demonstrated customizable reporting tools for nutrient specs, packaging assets, and ingredient analysis, with features like label format toggling, image and logo integration, and report templating.
Additional tools covered included version control, audit trails, yield adjustments, and a find-and-replace function for streamlined recipe updates. Upcoming features such as ingredient percent display, access group-based security, and enhanced search capabilities were previewed. Differences between Genesis Classic and Genesis Foods integrations were discussed, with emphasis on built-in API access and simplified setup.
Training resources, personalized support, and upgrade guidance were shared to help users transition confidently and take full advantage of Genesis Foods’ evolving functionality.
2025 April Advanced Q&A Session
This month’s session offered in-depth answers to customer-submitted questions about Genesis Foods, with live demonstrations covering upgrade processes, personalized preview environments, and key features of the modern platform. Attendees explored data migration, ingredient management, recipe formulation, and nutrition facts label creation, with guidance on leveraging training resources and technical support. The interactive Q&A also highlighted the AskReg regulatory assistant, training promotions, and upgrade pathways, equipping users with practical strategies for a smooth transition and maximizing the platform’s expanded capabilities.
2025 March Advanced Q&A Session
This session provided a deep dive into advanced Genesis Foods features, focusing on optimizing recipe management, customizing nutrient analysis, and improving efficiency with batch processing and bulk updates. Attendees explored data validation tools, compliance tracking, ingredient substitutions, and API integrations for seamless data exchange. The interactive Q&A addressed troubleshooting, best practices, and strategies to maximize the platform’s capabilities for more efficient and accurate food product development.
2025 February Advanced Q&A Session
This session highlighted key platform functionalities, including the Genesis Foods upgrade process, with a focus on seamless data migration, validation windows, and flexible go-live scheduling. Attendees gained insight into the AskReg regulatory assistant, cost calculations for ingredients and recipes, and ingredient search capabilities for recipe management. The session also introduced tools for composite ingredients, yield adjustments, protein quality reporting, and label template creation, alongside features like version control, archiving, and nutrient display customization. Additionally, differences between Genesis Classic and Genesis Foods API integrations were addressed to support system connectivity.
2025 January Q&A Session
This session highlighted key features such as the new Protein Quality Report, Canada dual labeling, nutrient calculation checks, and active recipe tracking for improved workflow efficiency. Attendees learned how to utilize the platform’s updated functionalities, including label copying and ingredient database management, to streamline compliance and product development processes. The session also covered the migration process from Genesis Classic, addressing common questions about data transfer, archiving, and system integration.
2024 December Q&A Session
This session highlighted Genesis Foods’ latest features, including the Protein Quality Report, Canada dual labeling, and nutrient calculation checks to enhance data accuracy. Attendees learned about tools like active recipe management and copy label functionality, streamlining workflows for recipe and label creation. The webinar also addressed migration guidance and upcoming enhancements, ensuring a smooth transition and continued regulatory compliance.
2024 November Q&A Session
This session covered Genesis Foods updates, including advanced search for efficient ingredient filtering, archiving tools for recipes and ingredients, and new Mexico front-of-pack labeling options. Users also learned about recipe versioning, USDA-specific searches, and received migration guidance, ensuring a smoother transition for clients upgrading from the Genesis Classic platform.
2024 October Q&A Session
This session provided an overview of the latest Q3 2024 release updates, including enhanced advanced search capabilities for efficient ingredient and status filtering, and streamlined management features for recipes and ingredients, such as archiving and unarchiving. The training also highlighted key recipe editing functions, like duplicating recipes for easy modifications and utilizing version control to maintain compliance and ensure data accuracy.