Trustwell Legal & Compliance
Welcome!
Welcome to the Trustwell Legal & Compliance page. Here, you will find detailed information about the key legal documents that govern your use of Trustwell’s products and services. Our commitment to transparency ensures you understand your rights and responsibilities.
Master Service Agreement
The Master Service Agreement (MSA) outlines the terms and conditions under which you are granted the right to use our software and services. It includes detailed information on your responsibilities, the scope of your license, and usage restrictions.
Read our Master Service Agreement
Service Level Agreement
Our Service Level Agreement (SLA) defines the standards and levels of service you can expect from Trustwell. This document includes details on service availability, performance metrics, and support commitments.
Read our Service Level Agreement
Data Processing Addendum
The Data Processing Addendum (DPA) provides details on how Trustwell handles and processes personal data on your behalf. It outlines our data protection commitments, ensuring compliance with applicable data protection laws.
Read our Data Processing Addendum
Information Security Addendum
The Information Security Addendum (ISA) outlines specific security requirements related to information handling, access, and protection. It is typically included as an attachment or appendix to a larger agreement, such as a contract or service-level agreement.
Privacy Notice
Trustwell is dedicated to protecting your privacy. Our Privacy Notice explains how we collect, use, disclose, and safeguard your personal information. It also provides details on your rights concerning your data.
For any legal inquiries or further assistance, please contact our team at privacy@trustwell.com.