All-in-One Food Product Recall Management Software

Ensure swift food product recalls with real-time alerts and tracking in Trustwell’s FoodLogiQ Recall.

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FoodLogiq recall

Reduce the Time Needed to Execute a Recall by Over 70%

Reduce the time required to address issues and recall products by up to 70% through immediate communication and alerts throughout your supply chain locations.

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Respond Rapidly to Recalls When it Matters Most

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Access Seamless, End-to-End Communication

Instantaneously communicate product recalls and withdrawals to contacts and locations across your supply chain via email, phone, and text.

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Standardize Withdrawal Notifications

Create and define templatized phone, text, and email messages to ensure maximum efficiency and accuracy in a recall or stock withdrawal.

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Automate Escalation Actions

Create automatic escalation processes if no action is taken by a particular location or contact within a specified timeframe.

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Real-Time Recall Data

Monitor recall acknowledgements, responses, and resolutions across all your locations in real-time via a centralized, live dashboard.

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Execute Targeted Actions

Leverage FoodLogiQ’s Traceability solution to identify affected products at the batch-lot level and launch a targeted removal, hold, or withdrawal on specific products or impacted locations across your supply chain.

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Prepare with Mock Withdrawals

Ensure your entire team is prepared for future recalls, understands standard protocols, and is ready to take action by initiating mock recalls and withdrawals across your locations.

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Build an Effective Product Recall Strategy with a Solution That Ensures Rapid, Precise Resolution

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Identify products quickly and efficiently

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Create customizable workflows that align with your recall process

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Monitor the recall process in real-time, with status updates and alerts

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Create custom communication with customers, stakeholders, and regulatory agencies

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Access documentation and audit trails for each recall

Check statuses and scan recalled items from mobile devices

Integrate with other business systems seamlessly to manage the entire process

Streamline Your Recall and Response Processes and Watch it All Unfold in One Dashboard

Access a comprehensive solution that provides food companies with the tools they need to manage recalls and protect their customers from foodborne illness, all in a single dashboard.

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“We really enjoy working on projects with FoodLogiQ; they have been equally as agile when our plans have to change, flexible, supportive, thoughtful, and responsive. A big part of what makes Whole Foods different is our quality standards and our quest to push the grocery industry forward. FoodLogiQ helps us do that every day.”

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Protect Your Customers and Brand with FoodLogiQ Recall

How you respond to food product recalls and withdrawals can make or break your brand reputation and your business. With the average food recall totaling $2-$10 million in direct costs, not including lost sales or brand damage, your recall management strategy is inexplicably related to your business’ ROI.

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Consumer Report

Get a Peek into Consumer Mindsets around Food Recalls

Trustwell conducted a national survey polling over 2,000 US consumers to tap into consumer sentiments around food product recalls, recall responsiveness, and brand transparency.

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