Food Quality Incident Management Software

From quality incidents and audits to traceability, recalls, supplier communication, and performance insights, Trustwell gives teams a connected way to manage quality from creation to consumer.

Manage Food Quality Across a Connected Food Chain

Capture, Track & Centralize Supply Chain Quality Data

How much control do you have over your food products once they’ve left your facility? FoodLogiQ helps teams connect their workflows into one platform built for food safety, quality, supplier management, traceability, and recall readiness.

With FoodLogiQ Quality Management, teams can capture incidents, complaints, checks, corrective actions, and brand-specific quality workflows while keeping supplier, product, location, and batch-lot context close at hand.

Trusted By 2500+ Brands Around the World

FoodLogiQ Supports Quality Work Across Your Entire Supply Chain

FoodLogiQ connects the people, products, suppliers, and data behind quality management, helping teams move from issue capture to follow-up, analysis, and improvement.

Capture Quality Activity Anywhere

Document quality incidents, complaints, checks, and other records from restaurants, distribution centers, supplier facilities, production floors, or the field.

Connect Records to Supply Chain Context

On the main dashboard, get a quick glance of expired supplier communications, failed audits, or quality incidents, as well as any related communications.

Track Communication and Follow-Up

Keep supplier and internal communications connected to the right record. Monitor status updates, next steps, credit requests when needed, and resolution progress.

Link Quality to Audits and Supplier Performance

Use quality data, audit activity, and corrective actions to monitor supplier performance and identify where teams need to take action.

Minimize the Impact of Quality Issues

Use connected product, supplier, and batch-lot data to investigate issues faster and support more focused response when safety or quality concerns arise.

Do More With Quality Data

Use dashboards and reporting to review trends across suppliers, products, locations, categories, and issue types. Spot recurring patterns and guide continuous improvement.

Streamline Supply Chain Communication

reduce supplier onboarding time by 52%

A QMS That Connects People, Products & Supply Chain Data

FoodLogiQ helps teams manage quality activity across the supply chain while connecting that work to supplier management, traceability, recall readiness, audits, and reporting. FoodLogiQ helps teams manage quality activity across the supply chain while connecting that work to supplier management, traceability, recall readiness, audits, and reporting.

Capture quality work with more context

Document records with supplier, location, product, batch-lot, internal product, photo, and custom field details.

Coordinate follow-up across teams

Route records to the right stakeholders and keep communication connected to food quality work.

Strengthen supplier accountability

Use quality records, audit results, and corrective actions to monitor supplier performance.

Improve response with connected data

Use traceability, recall, and product information to support faster investigation and action.

Guide continuous improvement

Review FSQA trends across suppliers, products, locations, and categories to identify opportunities for improvement.

FoodLogiQ has helped us improve on recording, rectifying, and trending quality incidents, allowing Frontier to have the evidence and report directly to the supplier to ensure a recoup of costs.

Greg Sommerville | Frontier Co-op

CAVA Automates Supply Chain Management with FoodLogiQ

Five Guys and FoodLogiQ: Working Together and Partnering for Success

How Trustwell’s Quality Management Solution Helped Whole Foods Market Improve Food Safety Audit Scores

Connect to a Single Unified Platform for Food Safety Management

From managing quality and incidents, to tracking products along the supply chain, the Trustwell Connect platform covers your products as they make the journey from formulation to final destination.

Reduce Risks, Manage Incidents, and Improve Quality Management

Achieve better supply chain visibility, improve quality control, and efficiently manage incidents with FoodLogiQ Quality Management and Trustwell Connect.