Breaking Down Silos in Food Companies: Bringing Together R&D and Food Safety
Webinar Overview
Tuesday, November 18th, 2025 | 2 PM ET
Hosted by Trustwell
Bringing Together R&D and food safety
Innovation in food manufacturing depends on collaboration between R&D and Food Safety, but these teams often operate in silos. While R&D focuses on speed to market, Food Safety is tasked with ensuring compliance, quality, and risk mitigation. Without clear workflows or aligned priorities, even the most promising product plans can stall.
In this session, Laura McCready and Jen Falkenberg of Reser’s Fine Foods share how they improved cross-functional collaboration to streamline decisions, reduce communication breakdowns, and create shared ownership between departments.
The result? Smarter decisions, faster timelines, and fewer compliance headaches.
Who Should Attend:
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Food Safety and Quality Assurance leaders
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R&D and product innovation teams
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Supplier quality or purchasing managers
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Cross-functional teams tackling go-to-market timelines
Why Attend?
Collaboration isn’t just a cultural goal; it’s a competitive advantage. Hear how one team used thoughtful process design and the right technology to align speed and safety across departments.
Whether you’re digitizing documentation, managing supplier approvals, or launching new products faster, this session offers valuable takeaways for every team.
What You’ll Learn
Breaking the Email Chain
Tool in Action: Trustwell’s FoodLogiQ
Managing workflows through long email threads and scattered spreadsheets made it difficult for teams at Reser’s to stay aligned. Updates got lost, responsibilities blurred, and decisions slowed down. By shifting to a more centralized, transparent process, they improve communication, minimize rework, and create better visibility across teams, ensuring everyone has access to the same information at the same time.
Making Parallel Progress
Defined Workflows & Shared Ownership
When teams work in sequence instead of in sync, delays compound. Reser’s addresses this by clearly defining roles, aligning timelines, and creating workflows that allow Food Safety, R&D, and Purchasing to move forward simultaneously. The result: faster product decisions, less friction across handoffs, and improved team morale driven by shared accountability and trust in the process.
Single Source of Truth
Centralized Data Approach
With so many teams involved in bringing a product to market, Reser’s knows that shared access to accurate, real-time data is critical. By aligning around a single source of truth, they reduce confusion, avoid duplicated efforts, and respond more effectively to urgent changes. Clear documentation and centralized collaboration give every stakeholder the context they need to make confident decisions.
Session Led by Industry Leaders at Reser’s Fine Foods
Presenter
Presenter
Jen Falkenberg
Manager of R&D Technical & Ingredient
Trustwell’s Moderator
Lydia Adams
Vice President of Marketing
