Chief Customer Officer
Katy Jones, Chief Customer Officer at Trustwell, is an accomplished leader in the software industry, specializing in the food sector. With a passion for food safety and transparency in the supply chain, Katy has been a driving force in educating and advocating for supplier management and traceability across the food industry.
Katy’s journey with Trustwell began in 2015 when she joined FoodLogiQ as the Chief Marketing Officer. Over the years, she steadily progressed within the company, assuming roles such as COO and eventually CEO. Katy’s dedication and contributions played a vital role in the success of FoodLogiQ. When FoodLogiQ merged with ESHA Research to form Trustwell, Katy remained with the company to continue her transformative work.
Katy has established herself as a leader with exceptional expertise and a deep understanding of the industry. Her focus on delivering outstanding results and ensuring customer satisfaction has been instrumental in building strong relationships with clients. As the Chief Customer Officer, Katy is committed to the long-term development and optimization of Trustwell’s solutions and services, catering to the unique needs of the diverse customer base.
Katy’s educational background includes a Bachelor’s degree in Journalism and Mass Communication from the University of North Carolina at Chapel Hill. She further enhanced her skills with a Master’s degree in Data Marketing Communications from West Virginia University. Her accomplishments have earned her recognition, including membership in the Chief Marketing Officer Club and the prestigious Triangle Business Journal C-Suite Award in 2017.
With her strategic vision and unwavering commitment to customer success, Katy plays a vital role in driving Trustwell’s growth and maintaining excellence in the industry. Her passion for food safety and transparency fuels her dedication to providing innovative solutions that empower companies to achieve their goals and uphold the highest standards in the supply chain.